Reviews & Feedback

“You get a lot of value here, and a great community. I Will miss this place”

“Trish and Kara are both amazing, alongside the super friendly, helpful, and quick hard working maintenance team including Christopher, Jared, and a few others. Love the space, affordabilitt, location, walkability. Unfortunate to not have balcony access but tbh its not as big a deal as i thought it might be. The prices of the apartments seem to reflect this for us. 10/10”

“Huge shout out to Donald! He was a huge help fixing the under cabinet lights in the kitchen. While I thought it was just the bulbs, it ended up being the bulbs and a new unit. He has always been so great about getting things fixed quickly.”

“I am a big believer in providing feedback/reviews. I strongly feel a review, either positive or negative, is a learning tool. There was a recent review of the performance of the Venue at Hometown staff I feel I must address, since it does not accurately describe the situation, in my opinion. The night of the balcony disaster , all members of the team were immediately on site and working to ensure the safety of residents. I personally observed Trish Phillips reaching out to residents to support and to advise she was on top of the situation. To make the reader of his review think management, both Venue and Venterra, were not providingi support and answers is simply not true. I have lived…

“Whole office staff and maintenance are great. I believe I’m on my 5th year here”

“Without second thought this is the best apartment community that we’ve ever lived in. Last week our water heater broke and immediately Ronald was able to get a new one installed. I happened to be working from home that day and he was very respectful and mindful while he was providing repairs which was greatly appreciated! This week I happened to be emailing with Trish and let her know that since the water heater was installed it’s not getting as warm as it was before. Ronald was back at my door very next morning to get it fixed and even recommended a great park for the kiddos to feed the ducks and play at. Thank you to the entire team of VENUE AT HOMETOWN! Y’all are the best!”

“Trish is very open and kind. Lets us know exactly what is up.”

“TRISH IS THE BEST! So nice and accommodating.”

“My husband and I moved into our home at Venue in August 2024, and we LOVE living here! Apartment living will always have challenges, however, an incredible management team makes all the difference! Alyssa and Kara are gems to work with in the leasing office; they are efficient, knowlegable, and have the best interest of residents in mind. This is a direct reflection of the Property Manager, Trish Phillips. Her compassion, resolve, and kindness is EXACTLY why we will stay at Venue. She and her team, including our fantastic maintenance men, have made sure we are informed on the upcoming, unexpected renovations, and would highly recommend The Venue at Hometown!”

“Even with all the issue going on at the complex, Trish has been an amazing manager and her support is the best. Love the complex and she is the best manager!”

“Venue has the best staff and I enjoyed my time here. I’m only leaving because I purchased a home. Otherwise I would stay here longer. Between the resident events and care that is shown. Absolutely wonderful!”

“Ronald S. is by far the best maintenance tech I’ve encountered in our 5 years at Venue at Hometown. He is always pleasant and always going above and beyond.”

“Ronald S. Has been fantastic going above and beyond making sure his tenants are taken care of.”

“Very nice service! Job excellent done! Thank you, Tomas!”

“I don’t write reviews often, but I had to post about this apartment! My husband and I got married and moved here—our first apartment together. The management and maintenance teams have always been super friendly and responsive. They’re great at communicating anytime they close the office early, shut down the pool for maintenance, etc. They also do extra things like throw holiday parties, which I think is really cute and thoughtful. They recently upgraded the workout facility, and it’s really nice. We love the area, too—we joke that we act like we live in Colleyville but pay NRH prices. This was the perfect first apartment for us, and I’ll always look back on it fondly!”

“I recently just moved here and absolutely adore it! Our service request was immediately taken care of and the office staff is so helpful.😊”

“They always print my documents good and on time !”

“Ron with Maintenance was very helpful and very friendly. All of my issues were resolved within 15 minutes. He replaced a part on my fireplace, and when that didn’t work he got right down to business and fixed the root issue. Ron was easy to communicate with, and effective in his role as the maintenance man. Thanks for the help!”

“Ron has been such a big help! He’s friendly and is always pleasant, knowledgeable and accommodating. Ron is always available and we see him around the property first thing in the morning with a friendly smile. He’s a great asset to the property and we appreciate his help.”

“Ron has repaired or replaced several items in my place. He always sends me a text asking permission to enter my apartment prior to coming in and while in the apartments he is so amazingly nice to my dog. Ron also is very pleasant and friendly while working on the property, he really makes the complex feel like a community.”